Netherlands Customer

Assentis AG offers a variety of functions banks and insurance companies for large ranges in the Red Cross communication, 02.06.2010. The Assentis AG achieved higher ranges in the individual correspondence with their DocFamily output management solution. Function modules for electronic enclosures and ensure integrated message management for banks and insurance companies higher response rates and more sales. With the TransPromo functionality enables DocFamily, with advertising messages individually tailored to the recipient to fill white spaces on transaction documents. In addition, separate enclosures to non-standard letters such as invoices can be generated, which are exactly tailored to the needs of the customer. We offer a wide variety of technical possibilities with DocFamily now, to individually install all kinds of content on documents or spread independently of transaction documents. This leads to many more values in the proactive customer communication for our users.

The solutions are specially designed appropriate, to influence the customer shopping behaviour, to retain customers and increase sales”, says Urs Tanner, CEO of Assentis. Highly personalized information to provide findings of the output specialist for high opening and response rates, especially when compared with traditional marketing tools, sales letter and display. DocWrite, a module integrated in DocFamily product you can further personalize customer communications. The browser based software allows users easily to scatter advertising messages and other messages to the customer, without that the IT Department must be involved. A modern text editor allows among others to manage texts in several languages and to share by means of the integrated workflow.

With multimedia messaging as well as electronic supplements existing corporate design specifications can be implemented. The integration of CRM systems and other data sources in the output management is essential for the successful use of TransPromo. So can the customer communication by banks and Insurance used to ensure that only the customers get a particular advertising message that is really relevant for them. While the document creation and personalization is DocFamily in the usual way very simple. TransPromo functionality and multichannel Messaging provide an additional activation of existing customers and facilitate cross-selling strategies. At the same time are to determine in practice in existing users a higher customer satisfaction and significantly lower call rates in the call center. Assentis Technologies AG: Assentis Technologies AG is a software house and innovative partner for the optimization of communication with documents. It opened its customers new ways to collaborate with customers, partners and suppliers. With its proven software solutions, the complexity of business communication is efficiently managed and maintained a high degree of individuality for the users. Assentis is Canada in Belgium, the Netherlands, Luxembourg, Germany, France, Italy, Austria, and represent the United States by affiliates or branches. The company counts among its customers as well as the leading supplier in the field of telecommunications, insurance, trade and production well-known big banks in Germany, Switzerland, Austria and the United States. Contact address: Assentis Technologies AG Blegistrasse 1 CH – 6343 Rotkreuz, Tel.: 0041 / 41 / 790 91 92 fax: 0041 / 41 / 790 91 93 E-mail: Internet: PR Agency: Walter Visual PR GmbH Mr. Markus Walter Rheinstrasse 99 65185 Wiesbaden Tel.: 06 11 / 2 38 78 – 0 fax: 06 11 / 2 38 78 – 23 E-mail: Internet:

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