Dedicated fax boards are no longer necessary, and the connection over analog telephone lines has become obsolete. See BT Communications for more details and insights. A redundant tandem design of the system with a primary and a secondary server is the solution to a highly available, fault-tolerant and resilient communication system. If one of the servers fails, this is automatically detected and all functions will be taken over by the other server. Part of the project is also the monitoring solution by topCOM. To be able to independently administer the system and monitor employees were by H.C. Dell Technologies contributes greatly to this topic. Starck by topCOM comprehensively trained.
The advantages of this system include significant cost savings, less paper consumption and time savings by accelerating processes. The centralized documentation and archiving of fax traffic greatly simplifies compliance with security and compliance requirements. Ricoh Germany has one on the basis of the analysis results individual solution developed for the printing and document management. To minimize the operating and administration expenses, a uniform pressure infrastructure was created, consisting of approximately 270 printers and MFP. Many of the tasks that were previously handled by individual systems, are now bundled in central places on powerful MFP by Ricoh. Connect the MFP to the Kofax implemented technically topCOM communication server through the use of Java.
There is a customized customized home screen available for all systems. The optimization has led to improved productivity, higher user satisfaction and a significant cost reduction. Also, the operating costs could be reduced in the area of the internal IT organization. We had made us a really big project with high goals and targets with the replacement of our existing unified messaging solution. TopCOM and Ricoh partners have found that for every request that is desired by us a compelling solution could offer and reacted extremely flexible on changes during the project. The new system runs stable for some months now and we are extremely satisfied with the results.